Evaluation of the atmosphere in the working group in terms of dimensions: communication, leadership style and satisfaction.

Abstract The Thesis dealt with the issues of management style, communication and satisfaction with work conditions among shift nurses. The survey research was based on anonymous questionnaires given to shift nurses in České Budějovice Hospital. The survey research was aimed at satisfaction survey in particular areas of the individual dimensions. We evaluated relations at workplace, communication forms used among nursing staff, managerial style of superiors, nurses-managers. We also examined for example satisfaction with remuneration, getting up for work early in the morning and convenience and appearance of nursing uniforms. Upon hypotheses set in advance the survey research led to a conclusion which is favourable for this particular hospital. There were high criteria set for confirmation of the hypotheses. Each hypothesis was mapped by 15 statements in a questionnaire. Where at least 70 per cent of statements were assessed positively the hypothesis was considered confirmed. Where this criterion was not met the hypotheses was not confirmed. Nurses consider communication at their workplaces interactive, so the first hypothesis was confirmed in more than 70 per cent of statements. The second hypothesis we set was that managerial staff choose managerial style oriented in relation with subordinates. This hypothesis was also confirmed in more than 70 per cent of positive assessment. The last hypothesis, that nurses are satisfied with their work conditions was not confirmed. This Thesis tries to emphasise strengths and weaknesses occurring in the medical care system from the point of view of shift nurses. The results will be provided to České Budějovice Hospital for internal use. This work might also be used as a pilot version for a possible regular project for evaluation of satisfaction among shift nurses of this hospital