The Impact of Knowledge Capture and Knowledge Sharing on Employees’ Outcomes.

This study explores the impact of different sub-processes of knowledge capture and sharing on employees’ outcome in terms of learning, adaptability, job satisfaction and intention to stay. This research was conducted using a purposive sample from the financial services firms. The findings of this study confirm that it is not the KM processes rather the sub-processes of KM that can positively impact employees\u27 outcomes. The current study contributes theoretically to the existing literature of knowledge management as to how knowledge capture and knowledge sharing motivate employees to learn and adapt and how learning and adaptability contribute to job satisfaction and staying intention. The findings of this study also portend to the fact that when employers take proper knowledge initiatives and when employees understand and make use of knowledge management tools provided by the organizations, employees are able to create new ideas and are prepared to respond to changes