Det goda förändringsarbetet på Godbiten AB Ett aktionsvetenskapligt angreppssätt

Godbiten Konditori AB is a company within the provision industry that has embarked upon a great organizational change. Organizational changes usually face great resistance. We have reviewed literature on this subject. The organizational development team at Godbiten AB has used an action-research approach, to minimize the problem of resistance and to improve the quality of the process. Our research question was whether or not any significant positive changes could be found compared to a similar study 2002. To evaluate the progress we have used questionnaires concerning: the level of innovative organizational climate, GEFA; competence, leadership and structure, KLS; finally a questionnaire measuring the psychosocial working environment. The results points to a significant differences on several scales. We believe that many of those changes are linked to the change in the production management