End-consumer choices in relation to type of retail outlet impact upon shopping travel frequency and mode, and hence on freight distribution flows for restocking shops. The characteristics of the restocking process, in terms of delivery size, delivery frequency, freight vehicle type and so on, are strictly related to the size of commercial activities to be restocked. Since end-consumer choices depend on end-consumer characteristics, such as age, gender and occupation, which change over time in an urban area, changes in such characteristics impact upon the nature of freight restocking. In city logistics analysis, in order to forecast the future characteristics of freight distribution in an urban area, a system of models is required that allow...