A study on recruitment methods among manufacturing and service sectors in Malaysia

This qualitative study was conducted to explore the kind of recruitment methods employed by organizations in Malaysia. Also, to explore the potential benefits and challenges associated with each of the recruitment methods used. Data for this study was collected through semi-structured interview with 10 respondents. The present findings indicate that majority of companies under study used combination of several recruitment method with banner was frequently used. In terms of cost of recruitment, respondents claimed that using referral and internal recruitment did not incur any cost. However, when respondents were asked about ability of their recruitment method in filling the job vacancy and attracting quality of applicant, mixed results were obtained. Apart from that, those who used job boards and agent services have reported of having low retention rate as compared to other method of recruitment. Not surprisingly, a more advanced method of recruitment like job boards were able to reach local and international candidates. When asked about the effectiveness of the recruitment method, each of the respondents claimed that the current method is effective in getting the potential applicants. Finally, only few of the respondents interviewed indicate that they plan to change their current recruitment method