Ethiopia ICT sector performance review, 2009/2010

Ethiopia’s ICT sector remains far behind the rest of the world. The regulator, the Ethiopian Telecommunications Agency, remains weak in terms of its legitimacy in monitoring the behaviour of the monopoly operator, and its limited ability to deal with regulatory challenges such as licensing, frequency assignment and monitoring, setting and enforcing tariffs, dispute resolution, and maintaining quality of service and promoting universal access. It is unable to attract and retain skilled employees with legal, regulatory, management and technical skills, due partly to low public sector remuneration, and the absence of such skills