South African ICT sector performance review, 2009/2010

Research ICT Africa (RIA) aims to build an African knowledge base in support of ICT policy and regulatory design processes, and to monitor policy and regulatory developments on the continent. This paper analyses conditions in the telecommunications sector in South Africa, including the regulatory environment, markets, industry trends, and infrastructure development. Although mobile services continue to grow, challenges remain around universal access and usage. While growth in mobile has greatly increased voice access, there has been little policy intervention to address usage issues that result from pricing