none2There are several elements of interest in this case study, related both to the museum history and role in the city (past, present and future), and to his (currently weak) capability to appropriately manage different challenges: •It is the first and principal museum of the city, of which it reflects history, culture and identity. In fact, Luoyang Museum is formally the main destination of Luoyang area cultural heritage objects being excavated by the Archaeological teams. •Besides his importance, Luoyang Museum faces serious problems both related to effectiveness (preservation and attractiveness to visitors) and efficiency (human and financial resources). •As a response to current problems, a great development plan is actually in pro...