Context. Regarding the evolution of dust grains from diffuse regions of space to dense molecular cloud cores, many questions remain open. Scattering at near-infrared wavelengths, or "cloudshine", can provide information on cloud structure, dust properties, and the radiation field that is complementary to mid-infrared "coreshine" and observations of dust emission at longer wavelengths. Aims. We examine the possibility of using near-infrared scattering to constrain the local radiation field and the dust properties, the scattering and absorption efficiency, the size distribution of the grains, and the maximum grain size. Methods. We use radiative transfer modelling to examine the constraints provided by the J, H, and K bands in combination wit...