Best Practices for Retention of Nursing Assistants in Hospitals: The BUILD Model

This study is a review of the phenomenon of poor job retention for nursing assistants in hospitals and long-term care facilities, with special emphasis on the practices that may enhance the retention of nursing assistants in hospitals. The study establishes that the nursing assistant retention problem exists and identifies the main reasons nursing assistants leave some jobs and stay in others. It also discusses the significance that leadership has for enhancing higher retention rates of nursing assistants. The study reveals the BUILD model for initiatives to retain nursing assistants, a tool for front-line managers to use. Finally, recommendations for implementing the BUILD model are given