Measuring Agility of Organizations - A Comprehensive Agility Measurement Tool (CAMT)

Since Agility is ability to respond to unpredictable changes with quick response and profitability, it is not industry specific. This not industry specific nature of agility makes it hard to assess and measure it on a fixed scale. Measurement of agility of an enterprise has been a major topic of research since inception of agility in 1991. Though some methods have been developed to measure agility, they mainly remain tied to manufacturing industry. As agility is present in all the industries, comprehensive tool to measure it is a necessity in order to determine responsiveness of an enterprise to external turbulences. Comprehensive Agility Measurement Tool (CAMT) measures agility on the scale of 1-5; 1 being least agile and 5 being highly agile. This tool captures agility using 10 agility enablers and thus also points out areas lacking agility. Use of Analytic Hierarchy Process (AHP) gives flexibility to this tool and also solves the problem of changing priorities of agility enablers from enterprise to enterprise. This paper describes methodology used to develop Comprehensive Agility Measurement Tool. CAMT considers most important factor responsible for agility – human resource management and uses training of employees, attrition rate and percent increase in yearly profit to measure human resource agility and visionary leadership