PROSEDUR PELAYANAN TABUNGAN BRITAMA JUNIO PADA PT BANK RAKYAT INDONESIA ( Persero ) Tbk KANTOR CABANG PEMBANTU KALIBUTUH SURABAYA

In an era of progress makes the world more open, including the banking and business world. People really need the presence of the bank as a means of storing and help businesses. BRI one of the banks that serve the community in the activities of savings and loans. From some simapan given one BritAma junio dalah products, this product is a savings service that teaches children to learn to save this product has special facilities and also attracted the interest of the child support to save. BRI Branch Office Kalibutuh Surabaya is one of the banks that provide services Savings BritAma Junio to the community at BRI Branch Office Kalibutuh Surabaya procedures savings services BritAma junio are : first, opening procedures BritAma junio, opening BritAma junio do customers aged under 17 years and over 17 years according to the provisions in effect, second, the procedure of depositing savings BritAma junio in cash through tellers, transfer and transfer, third, Procedures withdrawal through teller and ATM, fourth, Procedures closing the savings made in the banks where the opening of the customer to open an account Savings BritAma Junio ,Junio BritAma in customer service are the obstacles that arise in the process of such services, customers do not carry a birth certificate or a family card, the customer impatient in waiting for services, systems often offline. Keywords : Procedure service, Savings BritAma Junio, BRI Branch Office Kalibutu