Thesis (MBA)-University of Natal, 2002.This is a study on NMB and seeks to establish what the bank could do, through the implementation of CRM, to attract new customers and retain existing ones in the face of intensifying competition. The number of banks in Zimbabwe has increased tremendously over the last five years from less than seven to over fifteen. Ironically, this has taken place against a background of an ailing economy, which is shrinking and a reducing number of viable companies that can be targeted for banking business. A review of the history of banking in Zimbabwe was undertaken to show how NMB decided on CRM as a means of making a difference with customers and thus have a competitive edge over its rivals. In particular, the at...
This research studies customer relationship management practices (comparative study) in selected pri...
Customer is the king! This creed is more potent, relevant and true today than ever before. In a trul...
Today, with more competiveness of industries, markets, and working atmosphere in productive and serv...
Thesis (MBA)-University of KwaZulu-Natal, 2004.The banking industry has been characterised by change...
A Project Report Submitted to the School of Business in Partial Fulfillment of the Requirement for t...
The researcher gathered information from customers of banks with the assistance of survey and for do...
This article presents findings from an action research which sought to explore the subject customer ...
In India as well as world banking system is the core of all financial activities including lending a...
Customer Relationship Management (CRM) is a new technique in marketing where the marketer tries to d...
Customers are the target of effective Marketing Campaign growth. The retention of customers is of va...
MBA, North-West University, Potchefstroom CampusThe objective of Customer Relationship Management (C...
This internship report is submitted in a partial fulfillment of the requirements for the degree of M...
AbstractCustomer relationship management approach is mainly a process. In order to realize this proc...
This study analyzes the influence of Customer Relationship Management (CRM) Customer Loyalty on the ...
Banking sector is in the midst of acute competion at national and international level. The way banks...
This research studies customer relationship management practices (comparative study) in selected pri...
Customer is the king! This creed is more potent, relevant and true today than ever before. In a trul...
Today, with more competiveness of industries, markets, and working atmosphere in productive and serv...
Thesis (MBA)-University of KwaZulu-Natal, 2004.The banking industry has been characterised by change...
A Project Report Submitted to the School of Business in Partial Fulfillment of the Requirement for t...
The researcher gathered information from customers of banks with the assistance of survey and for do...
This article presents findings from an action research which sought to explore the subject customer ...
In India as well as world banking system is the core of all financial activities including lending a...
Customer Relationship Management (CRM) is a new technique in marketing where the marketer tries to d...
Customers are the target of effective Marketing Campaign growth. The retention of customers is of va...
MBA, North-West University, Potchefstroom CampusThe objective of Customer Relationship Management (C...
This internship report is submitted in a partial fulfillment of the requirements for the degree of M...
AbstractCustomer relationship management approach is mainly a process. In order to realize this proc...
This study analyzes the influence of Customer Relationship Management (CRM) Customer Loyalty on the ...
Banking sector is in the midst of acute competion at national and international level. The way banks...
This research studies customer relationship management practices (comparative study) in selected pri...
Customer is the king! This creed is more potent, relevant and true today than ever before. In a trul...
Today, with more competiveness of industries, markets, and working atmosphere in productive and serv...