Ethnical origin is a key dimension to explain differentials in access/ utilization of healthcare services. The increase in the immigrant population in Italy puts further strain the capacity of health systems to respond adequately to health needs. In many cases, migrants have higher health risks than the native population, as a result of lesser granted rights, worse socio-economic conditions, different values and culture. Moreover, they experience numerous barriers during their stay in the host country. On the other side, the relationship between immigration and health cannot be fully understood without exploring how health services are organized and the role of professionals who provide health care services. In the first part of the paper w...