Vad innebär övergången till Scrum? : En studie som undersöker hur Scrum påverkar systemutvecklingsarbetet i globala organisationer

Currently many organizations are transitioning from the traditional approach to the agile approach regarding systems development methods. It is evident that research has mainly focused on smaller organizations transitioning, whilst less focus has been given t0 larger organizations. We find this interesting and the purpose of this study is to gain a deeper and broader knowledge concerning the following research question: How is system development work affected by a change from traditional system development methods to Scrum in large global organizations. We also investigate how Scrum can be adapted to complex projects with an internal client. The study is based on a case study, which takes a qualitative approach with semi-structured interviews for information gathering and was conducted on a major Swedish telecom company. The company initiated the transition process approximately two years ago, with the transition still ongoing. The study indicates that the main reason for adopting the agile way of working was to optimize the development process by enhancing the effectiveness. Furthermore additional effects that were gained due to the change, for example a higher grade of team spirit and a more transparent development process. Furthermore we identified where the organization had made changes on the method, Scrum, this due to different reasons such as company size and the complex nature of the projects. Finally, the study showed that even though an organization choose to embrace agile methods, the practical context in which it is introduced can lead to it being adapted to the point where it deviates from its most central theoretical underpinnings