This project aims to determine the benefits of installing a direct marketing system for April Flowers, a small flower shop in San Luis Obispo. Through the increased use of wire-in, meaning through the use of internet communication, floral design, where individual shops can send orders that are out of area to a local florist instead, there is a broader sense of community amongst florists of all styles. In the shop, there is already an existing wire-in system established through Teleflora, one of the newer aspects of the floral industry, leading the way in the advancement of florists around the country. By understanding the Teleflora system, the industry, its competitors, and trends, future endeavors will become more apparent. These factors w...