A New Disaster Aid Information System Model for Indonesia Red Cross: A Case Study in East Java Province

Humanitarian logistics is a complex system since there are many individuals and institutions should collaborate when a disaster happen. Therefore in this research we develop a new information system that collaborate donor information system, funding system and collaboration between a humanitarian organization and some retail chain stores. Only few researchers give focus in this information system. The model is developed based on a survey to 101 individuals in Surabaya, East Java, Indonesia to know their perception about humanitarian aids. The information model is developed for Indonesia Red Cross since this institution is the most trustworthy institution but only few respondents have donated their donation through this organisation. The model is developed by incorporating convenience store chain since they are good in distribution channel and networking. The system model result in more efficient and effective distribution process