Outsourcing of public services and implications for managerial knowledge and careers

Purpose - This paper aims to explore the role of managers in managing the inter-organisational relationship. It investigates how the nature of work and career prospects may have changed for managers in both the public and the private sector under the public/private outsourcing relationships. Design/methodology/approach - Two case studies were carried out on the outsourcing of public services: PFI of a hospital and the outsourcing of housing benefits administration