The book deals with all aspects of communication management in a crisis. Part I considers definitions of a crisis and the theory behind dealing with crisis communications, both externally and internally. Part II explores the practicalities of crisis management communications, the identification of audiences and how each should be dealt with and by whom. The third part of the book contains valuable checklists and succinct supporting information for the key aspects and roles of the communication process. The combination of these three approaches will help you to develop your own crisis strategy, tailor-made for your organization
For organizations they are pervasive, difficult to keep quiet in today’s global multimedia environme...
The field of strategic communication encompasses a burgeoning crisis communication literature that s...
‘The critical component in crisis management is communication’, but somehow the vague concept of ‘co...
Crises are never convenient as they are destructive. Any institution or organization may face a cris...
Crises are never convenient as they are destructive. Any institution or organization may face a cris...
Awareness of the potential for industrial crises has risen, as the public’s attention is increasingl...
Is your company equipped to deal with any kind of crisis - whether caused by internal error, custome...
ABSTRACT: Managerial communication is a competitivity factor and an organisation’s strategic advanta...
Organizations frequently find themselves in situations we would define as a crisis. Consider but a f...
This conference reveals the results of a qualitative study of corporate senior managers’ perceptions...
Abstract: Crises include downsizing, corporate lawsuits, negative media coverage, government probes,...
Organizational crises often result in damaged image of the company. In crisis situations organizatio...
Effective communication and good communication skills are indispensable factors of success in all in...
Crises are occurring in organisations with increasing frequency and yet organisations have not learn...
Purpose - The article has two major purposes. The first purpose is to examine the roles and practice...
For organizations they are pervasive, difficult to keep quiet in today’s global multimedia environme...
The field of strategic communication encompasses a burgeoning crisis communication literature that s...
‘The critical component in crisis management is communication’, but somehow the vague concept of ‘co...
Crises are never convenient as they are destructive. Any institution or organization may face a cris...
Crises are never convenient as they are destructive. Any institution or organization may face a cris...
Awareness of the potential for industrial crises has risen, as the public’s attention is increasingl...
Is your company equipped to deal with any kind of crisis - whether caused by internal error, custome...
ABSTRACT: Managerial communication is a competitivity factor and an organisation’s strategic advanta...
Organizations frequently find themselves in situations we would define as a crisis. Consider but a f...
This conference reveals the results of a qualitative study of corporate senior managers’ perceptions...
Abstract: Crises include downsizing, corporate lawsuits, negative media coverage, government probes,...
Organizational crises often result in damaged image of the company. In crisis situations organizatio...
Effective communication and good communication skills are indispensable factors of success in all in...
Crises are occurring in organisations with increasing frequency and yet organisations have not learn...
Purpose - The article has two major purposes. The first purpose is to examine the roles and practice...
For organizations they are pervasive, difficult to keep quiet in today’s global multimedia environme...
The field of strategic communication encompasses a burgeoning crisis communication literature that s...
‘The critical component in crisis management is communication’, but somehow the vague concept of ‘co...