Introduction to Daswani Tailors and Background of Interviewee

For over four decades Daswani Tailors has provided custom tailored clothing to their clients all over the United States, Canada, Europe, Australia, and Asia. Daswani Tailors is headquartered in Portland, Oregon with a workshop in Kowloon, Hong Kong and travelling associates located throughout the United States. The project sponsor is Ken Daswani, the owner and master tailor of Daswani Tailors. From Mr. Daswani we learned about the history of the business, changes in the industry, and growth challenges. We interviewed him to get insight into the processes of this business and how he and his employees use their data. Daswani Tailors is like many small and medium-sized businesses – it is successful but faces challenges from technology and a rapidly changing industry. Mr. Daswani said “More and more people today would rather order from an application or have a monthly fashion package arrive at their door rather than the personal service we offer.” This resonated with our group because it seems that Daswani Tailors could benefit from analytical techniques which would give insight into their business operations, let them get more useful information out the data they have, and improve their bottom line