Abstract: Many companies pay much attention to the Value Chain Management (VCM) nowadays. The VCM can give the strategic direction of enterprise development, which can create the value gained by the customer. The Customer Relationship Management (CRM) can build the communication channel of value delivery between the enterprise and customer. Through analyzing the secondary data of the related literatures, the article builds a model of Value Chain Management based on the Customer Relationship Management. Key words: Value chain management (VCM); Customer relationship management (CRM)
The supply chain management has been gaining popularity since 1980 but there is confusion about its ...
Pembuatan model Customer Relationship Managemant pada Bidang Tanaman Pangan Dinas Pertanian DIY seba...
The conditions for doing business are rapidly changing. Consumptions patterns are different, there...
This paper aims to examine various concepts associated with the development of definitions and dimen...
The article analyses client relation management system by disclosing the role and place of relation ...
One of the key developments in marketing and management practice in the last decade has been the gro...
The paper points out the key market changes in the first decades of the twenty-first century and the...
CRM (Customer Relationship Management) is a systematic business approach using information and on-go...
Pembuatan model Customer Relationship Managemant pada Bidang Pengolahan dan Pemasaran Hasil Pertania...
Customer relationship management and business to business model are two major factors in success of ...
In order to increase their own competitiveness, companies have to adapt to market conditions and fac...
Customer relationship management or commonly known as CRM is one part of the marketing management. C...
If companies intend to operate successfully in long terms on European and world markets, it is utter...
The article presents the CRM (Customer Relationship Management) philosophy. The principles of buildi...
This paper examines the value creation process as it applies to the management of customer relations...
The supply chain management has been gaining popularity since 1980 but there is confusion about its ...
Pembuatan model Customer Relationship Managemant pada Bidang Tanaman Pangan Dinas Pertanian DIY seba...
The conditions for doing business are rapidly changing. Consumptions patterns are different, there...
This paper aims to examine various concepts associated with the development of definitions and dimen...
The article analyses client relation management system by disclosing the role and place of relation ...
One of the key developments in marketing and management practice in the last decade has been the gro...
The paper points out the key market changes in the first decades of the twenty-first century and the...
CRM (Customer Relationship Management) is a systematic business approach using information and on-go...
Pembuatan model Customer Relationship Managemant pada Bidang Pengolahan dan Pemasaran Hasil Pertania...
Customer relationship management and business to business model are two major factors in success of ...
In order to increase their own competitiveness, companies have to adapt to market conditions and fac...
Customer relationship management or commonly known as CRM is one part of the marketing management. C...
If companies intend to operate successfully in long terms on European and world markets, it is utter...
The article presents the CRM (Customer Relationship Management) philosophy. The principles of buildi...
This paper examines the value creation process as it applies to the management of customer relations...
The supply chain management has been gaining popularity since 1980 but there is confusion about its ...
Pembuatan model Customer Relationship Managemant pada Bidang Tanaman Pangan Dinas Pertanian DIY seba...
The conditions for doing business are rapidly changing. Consumptions patterns are different, there...