is given to the source. The Limits of Reputation in Platform Markets:An Empirical Analysis and Field Experiment

We are grateful to many employees and executives at eBay without whom this research could not have been possible. We thank Andrei Hagiu and Glen Weyl for very helpful comments. The views expressed herein are those of the authors and do not necessarily reflect the views of the National Bureau of Economic Research. NBER working papers are circulated for discussion and comment purposes. They have not been peer-reviewed or been subject to the review by the NBER Board of Directors that accompanies official NBER publications