Studying Effect of Customer Relationship Management (CRM) System on Attracting Customer Satisfaction Case Study: Teacher Insurance Company in Isfahan Province

Background: the present survey was conducted to determine “effect of customer relationship management system on attracting customer satisfaction with regard to teacher insurance company in Isfahan province". Methodology: This survey was conducted using descriptive-field study. Statistical population of the present survey included all of the customers of teacher insurance comany in Isfahan province in which cluster random sampling method was used. The sample volume wa