The Unorganised Worker: Problems at Work, Routes to Support and Views on Representation The Unrepresented Worker Survey 2004 Technical and Methodology Issues

1.1 The main objective of this research was to explore the means by which lower-paid unrepresented workers seek to resolve problems encountered in the workplace, if any. Lower-paid workers were defined as those earning at or below the median wage in a job within the past three years, which was set £425 per week for London and the South East and £341 for the rest of the country.1 A telephone survey was used as the most reliable and cost-effective