Student Success Coaching in Virginia Community Colleges

Community college students face many barriers when they start college, especially if they are from first-generation families, are low-income, or identify as a minority. Retention and completion for these at-risk students are relatively low compared to those with higher socioeconomic backgrounds (Bettinger & Baker, 2014). To improve these statistics and promote academic persistence, some Virginia Community College System (VCCS) colleges have implemented student success coaching under the Chancellor’s College Success Coach Initiative (VCCS, 2011). This entails not only assisting students with academic coaching, but also with career, financial, and personal matters that may affect their academic success. The researcher sought to analyze issues with retention and completion in higher education and the impact of targeted coaching on student success