The purpose of this research is to analyze the service quality factors that influence on student satisfaction when they use Computer Laboratory. The study was conducted at the STIE Kesatuan Laboratory of Computer with 100 students as the respondents. Data were analyzed using Structural Equation Model approach. Results showed variable Physical Evidence, Empathy, Security, Reliability and Responsiveness able to explain the variability construct of Service Quality strongly by 69.53%. The fifth element of service quality has a positive and significant relationship to the Student Satisfaction Keywords: Service Quality,Laboratory of Computer, Student Satisfactio
User satisfaction is very important for an educational institution, one of them is a university. Qua...
This research is conducted in purpose to find out student satisfaction level towards the quality of...
The success of a faculty as a work unit in a university is determined by the quality of the given se...
The purpose of this research is to analyze the service quality factors that influence on student sat...
he quality of education is one key factor in the competition between countries in a globalized worl...
Laboratorium merupakan suatu sarana dan prasarana dalam melaksanakan kegiatan pembelajaran di Univer...
To enhance the excellent service, it needs to evaluate the level of customer satisfactionfor...
This study aims to determines the relationship between service quality and responsibility with custo...
AbstractThis study aims to determine: (1) the quality of services and computer lab infrastructure at...
This study aims to determines the relationship between service quality and responsibility with custo...
This study aims to determine the factors that influence student satisfaction of service quality. The...
Laboratory of the study Program is the on factor that imfluence the quality of student in the proces...
This research was aimed to analyze whether Service Quality of Student Service and Quality Product We...
This research aimed to determine the influence of service quality dimention toward customer satisfac...
The purpose of this study to determine the effect of service quality on students satisfaction and it...
User satisfaction is very important for an educational institution, one of them is a university. Qua...
This research is conducted in purpose to find out student satisfaction level towards the quality of...
The success of a faculty as a work unit in a university is determined by the quality of the given se...
The purpose of this research is to analyze the service quality factors that influence on student sat...
he quality of education is one key factor in the competition between countries in a globalized worl...
Laboratorium merupakan suatu sarana dan prasarana dalam melaksanakan kegiatan pembelajaran di Univer...
To enhance the excellent service, it needs to evaluate the level of customer satisfactionfor...
This study aims to determines the relationship between service quality and responsibility with custo...
AbstractThis study aims to determine: (1) the quality of services and computer lab infrastructure at...
This study aims to determines the relationship between service quality and responsibility with custo...
This study aims to determine the factors that influence student satisfaction of service quality. The...
Laboratory of the study Program is the on factor that imfluence the quality of student in the proces...
This research was aimed to analyze whether Service Quality of Student Service and Quality Product We...
This research aimed to determine the influence of service quality dimention toward customer satisfac...
The purpose of this study to determine the effect of service quality on students satisfaction and it...
User satisfaction is very important for an educational institution, one of them is a university. Qua...
This research is conducted in purpose to find out student satisfaction level towards the quality of...
The success of a faculty as a work unit in a university is determined by the quality of the given se...