A follow-up empirical analysis of Scottish construction clients' interaction with mediation

Although across many jurisdictions, mediation’s origins (in the modern sense at least1) often lay in the dispute areas of family and community matters, in recent years the process has begun to take root in the arena of construction disputes (for an international review of developments see Brooker and Wilkinson 2010). In contrast to traditional means of resolving disputes, it is contended that mediation may be a quicker, cheaper, less adversarial and more harmonious form of dispute resolution than traditional methods