Restructuring and optimisation of the organisational processes

This diploma thesis deals with the existence of companies and organizations in the current world where the markets are integrated and managers have to cope with new categories of management as a change management. Stability of an organisation is not any more primarily effected by its size but its ability to react promptly and on high quality level to the changing requirements of the environment. This diploma thesis also deals with an impact of more and more challenging environment on the organisations from commercial sphere as well as on non profit organisations. This diploma thesis shows why more and more organisations choose a path of transformation and optimisation of internal processes and which procedures may be applied in this direction. The example of the merger of two non-profit organizations shows the restructuring process and the optimisation of processes related to the quality management of social services