Legal aspects of the position of financial arbiters in Czech Republic and selected EU countries

This thesis deals with the topic of "Legal aspects of the position of financial arbiters in Czech Republic and selected EU countries". At the beginning of this thesis is described the consumer protection policy in European union. There are also mentioned reasons, objectives and instruments of consumer protection in the financial market. The Czech Republic, as a member of European union, implements european consumer protection policy. In the area of consumer protection in the financial market operates primarily these entities: Czech National Bank, Czech Trade Inspection Authority, consumer organisations and professional associations of entrepreneurs in the financial market. Second part of this thesis is dedicated to the possibilities of settlement of consumer disputes. Disputes between entrepreneurs and consumers in the financial market can be solved before the court or out of court. There are many methods of alternative dispute resolution, such as mediation or arbitration. These disputes are often resolved by ombudsman-type institutions. Third chapter describes institute of the Finacial Arbiter. The Financial Arbiter of the Czech Republic is a special body for alternative dispute resolution. This body was established ten years ago, as part of harmonisation of the Czech national law with the..