Mediation as one of the forms of conflict resolution

This work is devoted to resolving conflicts with still not too familiar mediation. It aims to bring this method to the public and familiarize them with its use at home and abroad. In each chapter explains the meanings of important concepts such as conflict, discrimination and bullying in the workplace. In particular, it is defined as mediation and the importance of such person mediator. Some questions on this issue I leave open on purpose, because the mediation is still an evolving method. This work includes, inter alia, data and reports the percentage of success and use of this progressive method. The information set forth herein are based on technical documents and statistics, including those from abroad. Not only because they work summarizing the material, which gives clear information on mediation as a form of conflict resolution