Development of an Inclusive Participatory Democracy System

Barriers such as unequal access, lack of digital skill, low income and disability constitute limiting factors for technology-mediated citizens and government interaction in developing countries. It is against this backdrop that this work explores the integration of Voice, Web and SMS technologies, in Nigeria’s democratic process. The proposed system takes advantage of the ubiquitous nature of mobile devices to explore the plausibility of increasing the level of citizens’ participation in democratic practices, particularly, those in rural areas with no Internet access and the physically challenged electorates. The server module for the e-democracy system was developed in PHP. Ozeki SMS server and Voxeo Voice server were used for SMS transaction code and VoiceXML code respectively. The prototype e-democracy system shows that developing nations can take advantage of their present level of technological development to give voice to the voiceless and improve their democratic system