Pelaksanaan Program Inovasi SAMSAT Corner Dalam Rangka Meningkatkan Pelayanan Kepada Wajib Pajak (Studi Pada SAMSAT Corner Kota Malang)

: Implementation of Program Innovation SAMSAT Corner in Order to Increase Taxpayer Services (Study at SAMSAT Corner Malang), The quality service necessary to implement changes in the public service, one of the efforts is to improve the system and service procedures through a variety of programs innovation to the public oriented. Bureaucratic institutions SAMSAT Office is a form of cooperation between the three institutions, Kepolisian, Dipenda dan Jasa Raharja who has published Program service innovation to the public oriented, especially to the taxpayer that SAMSAT Corner innovation program that has the goal to provide better service in accordance with the wishes of the people the existence of services that are transparent, accountable, fast, precise, effective and efficient, and easier for the taxpayer in tax payments. The implementation of the program innovation SAMSAT Corner accordance with the Kepmenpan No.63/KEP/M.PAN/7/2003 about public service guidelines, which describes the standards in the public service. In addition the implementation of the program innovation SAMSAT Corner assessed not only can improve service to taxpayers, but also improve resource revenue (PAD) in regional development. As for public sector innovation needs to be developed further, especially in the provision of services in accordance with the demands of society