Persepsi Pengguna Terhadap Kualitas Pelayanan Di Bagian Referensi Perpustakaan Daerah Kabupaten Halmahera Utara

. User Perception Of Quality Service at the Reference Library of the District of North Halmahera. Introduction: The library is a source of knowledge that has the role of resources for the community. Expected to obtain the information they need, especially with regard to science and technology, so that the public library is considered as one of the means that may enhance the intelligence masyarakat.atau one means pelastarian library materials. Methods: This study uses qualitative methods. Results: there were 10 informants in research inidi Regional Library North Halmahera. Recommendation: Based on the conclusion of the study the researchers have described eating advice that is expected perpustkaan North Halmahera further optimize the existing human resources through education and training and rekruitemen employees who are lacking in order to improve the quality of services provided. Is also expected that the library can also provide tutoring services for users and can procure collections to meet the needs of the user