Implementasi Sistem Manajemen Mutu (Smm) Iso 9001:2008 Di Smk Ma'arif 1 Wates Kulon Progo

The purpose of this study is to determine the implementation of QMS ISO 9001: 2008, the constraints and the solutions in the implementation of QMS ISO 9001: 2008. This study used a mixed design to describe the implementation of QMS ISO 9001: 2008. The setting was SMK Ma'arif 1 Wates with the subject principals, deputy head, QMR, teachers, parents, and students. The objects of this study were QMS ISO 9001: 2008. The data was collected through the observation sheet documents, questionnaires and interviews. The ISO QMS implementation level was in a percentage. The results of this study show that in SMK Ma'arif 1 Wates, implementation of QMS ISO 9001: 2008 obtained a value of customer focus 83.95%, leadership 65.53%, employee participation 76.67%, process approach 72%, system approach 75 %, continual improvement75.13%, factual approach 64%, and supplier relationships 74.64%. The constraint that occurs in the implementation of QMS ISO 9001: 2008 is in the management principle of factual approach to decision making, and the solution is the determination of the data, appropriate and effective data collection, and the analysis of the effectiveness of the quality management system