Relative Study of Adversity Quotient, Job Stress, Work Value, and Turnover Intention of Taiwanese Aborigines Employees

[[abstract]]In recent years, it is a common phenomenon in Taiwan that indigenous and non-indigenous employees receive unequal salaries and benefits (Kuo et al., 2013). The disadvantaged position of indigenous employees in the workplace has been an issue of concern for society. Most studies on indigenous employment difficulties focus on the dimensions of job stress, work involvement, work values, and work satisfaction, from the perspectives of organizational identity, ethic awareness, and adaptive strategy. The adversity quotient was rarely used to study the work-related dimension; therefore, this research aims to explore the situations that indigenous employees encounter in their work places in order to analyze the impact between job stress and resignation intention, with adversity quotient and work values as the intervening variables. This study conducted a questionnaire survey and distributed 700 questionnaires, with a total of 630 effective questionnaires retrieved, for an effective response rate of 90%. Statistical analysis software SPSS 18 was used to analyze the data, and the results are, as follows: (1) job stress has positive correlation on adversity quotient; (2) adversity quotient has positive correlation on resignation intention; (3) job stress has positive correlation on resignation intention; (4) adversity quotient has an intermediary effect on job stress and resignation intention; (5) job stress has positive correlation on work values; (6) work values have positive correlation on resignation intention; (7) job stress has no intermediary effect on work values or resignation intention. This research provides business organizations with measurement of indigenous employees’ performance in the face of adversity and ability in crisis control using the measurement of adversity quotient (AQ) on job stress, work values, and resignation intention. The findings can serve as a reference for hiring indigenous employees