Supplier segmentation model and multicriteria assessment for micro and small enterprise

The literature has presented many supplier segmentation models and multicriteria assessments; however, these models do not address the characteristics of micro and small enterprises (MSE), which have scarce resources and seek management tools with a large marginal contribution. The objective of this study is to propose a supplier segmentation model and assessment to address the requirements of MSE’s and to illustrate its practicability through a case study in a small furniture manufacturer. The results showed that the model’s direct benefits do not represent large marginal contributions, but the indirect benefits and the structuration process developed contribute to important consensual decisions and actions for the growth of these organizations