Management of hospitals should take initiatives to improve the overall service quality of patient care. Regular feed-back from patients should be taken and rules should be made considering the expectations and requirements of patients. This study attempts to examine the satisfaction of patients from service quality they received from hospitals. Moreover, satisfaction is measured in both public and private hospital
Research studies investigating service quality in organizations have popularized various tools. Howe...
In the healthcare sector, defining and assessing service quality has been a significant difficulty. ...
Patients’ perceptions about health services seem to have been largely ignored by health care provide...
Patient satisfaction is the critical issue for healthcare providers. Health care organizations are w...
Purpose – The purpose of this paper is to explore the relationship between healthcare perceived serv...
As competition intensified in the health care market, health care institutions has no choice but try...
Patient satisfaction is one of the paramount intents of any health system, but it is difficult to me...
Patient satisfaction can identify specific areas of improvement in public sector hospitals. However,...
Patients' perceptions about health services seem to have been largely ignored by health care provide...
The aim of this study is to reveal the factors in improving patient satisfaction at health instituti...
This study focuses on the effects of perceived service quality on patient satisfaction in a public h...
This study comparatively explores the suitability of SERVQUAL and the relationship between perceived...
This study comparatively explores the suitability of SERVQUAL and the relationship between perceived...
Objectives: Patient satisfaction is a significant marker for estimating the quality of medical servi...
Quality is one of the key parameter in order to measure the performance of a product or service and ...
Research studies investigating service quality in organizations have popularized various tools. Howe...
In the healthcare sector, defining and assessing service quality has been a significant difficulty. ...
Patients’ perceptions about health services seem to have been largely ignored by health care provide...
Patient satisfaction is the critical issue for healthcare providers. Health care organizations are w...
Purpose – The purpose of this paper is to explore the relationship between healthcare perceived serv...
As competition intensified in the health care market, health care institutions has no choice but try...
Patient satisfaction is one of the paramount intents of any health system, but it is difficult to me...
Patient satisfaction can identify specific areas of improvement in public sector hospitals. However,...
Patients' perceptions about health services seem to have been largely ignored by health care provide...
The aim of this study is to reveal the factors in improving patient satisfaction at health instituti...
This study focuses on the effects of perceived service quality on patient satisfaction in a public h...
This study comparatively explores the suitability of SERVQUAL and the relationship between perceived...
This study comparatively explores the suitability of SERVQUAL and the relationship between perceived...
Objectives: Patient satisfaction is a significant marker for estimating the quality of medical servi...
Quality is one of the key parameter in order to measure the performance of a product or service and ...
Research studies investigating service quality in organizations have popularized various tools. Howe...
In the healthcare sector, defining and assessing service quality has been a significant difficulty. ...
Patients’ perceptions about health services seem to have been largely ignored by health care provide...