Management in Educational lnstitutions

In the period of constant changes transformation doesn't only affect the environment in which people and organisations live and work: paradigms as valid mental patterns change as well. The new reality requires a fresh viewpoint since quick changes can't be managed by old methods. In the last 300 years, management has been changing according to different concepts. One of these concepts is also TQM which enables organisations to ereate better and more with lower costs using of the same quantity of resources but improving labour processes (efficiency) and making interna! and external customers more satisfied (effectiveness). Management in educational institutions has to surpass the narrow notion of economic, the same as management in other organisations. In has to reach the level of system quality, i.e. it has to guarantee the clients and buyers a suitable price + quality (technical and commercial) +choice + unique offer