Perceived Needs and Attitudes in Pediatric Hospital Attention to Immigrants According to the Professional Opinion: Qualitative Study

In recent years the increasing of immigrant population attended in hospital pediatric units has been evident, according to the growing number of resident immigrant population in our country. At the moment there is no many investigations centred in problems and concrete difficulties that the attention to this population could present. The objective of our investigation is focused on knowing variables that can impact the quality and satisfaction with this kind of hospital attention, based on the opinion of professionals. For the accomplishment of our investigation objectives, the option has been a qualitative methodology of phenomenology type. To be concrete, interviews to key-informers procedure have been used. The participants were workers of pediatrics services in hospitals in the autonomous region of Andalusia, Spain. The circumstances more related to difficulties in the pediatric hospital attention, in opinion of the professionals, include aspects of idiomatic barriers. This aspect is followed by social and cultural or personality and psychological aspects, during the hospitalization process. The results obtained help us to understand difficulties observed during the attention to this population in pediatric hospitalization circumstances. This is also of great interest trying to improve hospital practice and satisfaction