The customer is always right? Assessing the value of patron-driven acquisition at the University of Huddersfield

A small-scale patron-driven acquisition (PDA) study at the University of Huddersfield is discussed in this article. The authors briefly describe the background to PDA at Huddersfield before discussing data from the 2014 PDA pilot with the e-book supplier Ebook Library (EBL). The pilot produced two sets of data, usage reports using COUNTER statistics and a short questionnaire designed by the Library. These results led to a major alteration to the collection management and development policy, where PDA is now embedded into the Library book fund