DEVELOPMENT OF THE STRUCTURAL MATRIX APPROACH IN ORGANIZATIONAL DIAGNOSTICS

The article covers the newly developed methodology of organizational diagnostics, namely, formation of a spatial system of organizational layers based on functional features, problems to solve, types and purposes of job assignments. The author has developed an adjustable methodology that contemplates a flexible vocabulary and basic notions of the classical theory of graphs. In the proposed model, organizational layers are considered as multi-focused graphs. Each organizational layer can be identified by two matrixes; therefore, the spatial system of layers is consolidated into a matrix network. Research of relations and communications of formal elements is a combination of the matrix approach employed both in horizontal and vertical planes. The organizational structure is based on the classification of elements by their functional features, problems to solve, types and purposes of job assignments. Further differentiation reveals the organization of the work process to estimate its dynamic nature, official and real time at work, clearness of distribution of functional duties, material support of activities and the working condition of employees. The personnel layer has its functional and structural features that make it possible to analyze the results of the work of the personnel, the office discipline, professional development, and the system of incentives. The social stratum can be considered as intercrossing sets of elements considered above with strong internal communication links. The subsystem of the management reveals the quantitative and qualitative characteristics of the management team, management vectors, methods of performance of management functions and other factors. This approach makes it possible to develop a single system of management applicable to versatile organizational structures, including those that demonstrate various reasons that underlie mutual relations. The search for specific administrative levers is methodologically related to the understanding of the essence of the spatial system. The proposed approach discloses private constituents of elements, communications, organizational layers, generalized characteristics of layers, and partial effects. This approach may be used to simulate a system of forces, items of pressure, and organizational problems. The most advanced state of stability and sustainable development is now provided with the structure within which the elements remain in certain natural interdependence (symmetry, or balance). Formation of this model is based on thorough diagnostics of an organization through the employment of the structural matrix approach and the audit of the following characteristics: labour efficiency, reliability and flexibility of communications, uniformity of distribution of communications and their coordination, connectivity of elements and layers with account for their impact, degree of freedom of elements, layers and the system as a whole, reliability, rigidity, adaptability, stability of the organizational structure