Versatile leadership as a determinant of employee engagement. DHL EXPRESS (Poland) sp. z o.o. example

Background: The changes which are taking place today, forces companies to ask themselves about the quality of leadership in the organization and whether the existing work in this area supports the success of the company. In the global environment, both social structure and political are changing. Demographic changes irrevocable impact on the market more than ever before. For company it is necessary to introduce new paradigms of leadership to have a chance to succeed in this new environment. The aim of researches was to recognize methods, which allow to improve the quality of management of transprot companies. Methods: Researches were conducted based on literature review and questionnaires sent by employees. Cocnlusions: Leadership agility model seems to be the answer to the question of how to survive in the new world. Concept of leadership agility draws attention to a smooth transition between the different management styles as well as the end of the heroic leadership, (focused on only one leader) and the beginning of the post heroic leadership, where the contribution of the whole team count. In the new environment, a significant part of the company's success will depend on the commitment of its employees, and hence the added value of their work. Model of leadership agility is used in DHL Express daily and build the base for achieving excellent results not only business but also those related to human capital