Barriers to learning from incidents and accidents

This document provides an overview of knowledge concerning barriers to learning from incidents and accidents. It focuses on learning from accident investigations, public inquiries and operational experience feedback, in industrial sectors that are exposed to major accident hazards. The document discusses learning at organizational, cross-organizational and societal levels (impact on regulations and standards). From an operational standpoint, the document aims to help practitioners to identify opportunities for improving their event learning process. It should be useful in the context of a process review of your organization’s learning system. Finally, it suggests a number of practices and organizational features that facilitate learning