Community Satisfaction Toward Posdaya Assistance Program in West Java

Posdaya is a community empowerment post managed by and for the community. In an effort to strengthen Posdaya, assistance is given during a certain period of time. The purpose of this study was to analyze the pattern of assistance given to Posdaya and the degree of satisfaction as perceived by Posdaya over the assitance pattern. The study was conducted in 25 Posdaya in Bogor City and Bogor Regency, involving 125 respondents of Posdaya managing personnel. The study results showed that Posdaya assistance has been given by several Universities and the Local Government in Bogor. Assistance to Posdaya has been adequately improved the capacity of personnel to manage and enhance Posdaya. The resulted analysis on the degree of importance and performance found that the aspects of assistance (enabling, strengthening, protection, advocacy, maintenance, time and finance) had a high level of suitability, except for the aspect of assistance frequency. The results of CSI analysis showed that Posdaya personnel were quite satisfied with the pattern of assistance given. Three aspects of assistance need to be improved at a low priority, especially frequency, time and financial cost of assistance