An insight into the technologies used within the Hospitality and Tourism industries

Aim: Globalisation has brought countries, nations and cultures closer together. This augmentation of nations brings many benefits resulting in the enrichment of lives. It has opened doors to a customer base that is no longer local or national, rather global. Equally it brings challenges to industries to remain competitive, within a globalised world, that celebrates different languages, traditions and beliefs. Technology can enable the hospitality industry to remain competitive and help reduce operational costs. The aim of this session is to bring awareness to the most resent technologies that enable industries to remain competitive and to have a market presence and be able to engage with the customer base in a way that has not been possible before. Content: The first part of the session will be presented by the main presenters, and will discuss robotics, social media, mobile technologies and Virtual reality. The audience will be invited to discuss the challenges these new technologies bring to the industries and the graduate employment market