The international effort toward climate services, epitomised by the development of the Global Framework for Climate Services and, more recently the launch of Copernicus Climate Change Service has renewed interest in the users and the role they can play in shaping the services they will eventually use. Here we critically analyse the results of the five climate service prototypes that were developed as part of the EU funded project EUPORIAS. Starting from the experience acquired in each of the projects we attempt to distil a few key lessons which, we believe, will be relevant to the wider community of climate service developers