A framework for case study research - highlighting the reviewers' perspectives

Purpose of this paper The purpose is twofold: to map the reviewers’ perspective of evaluation of case based logistics and supply chain management research; and to develop a framework with all criteria needed to design, conduct, and present rigorous case study research. This framework can be used by both researchers and reviewers. Design/methodology/approach An interview study is performed to establish how reviews currently are being conducted in logistics and supply chain management journals. A literature review in combination with a both divisive and agglomerate cluster analysis is applied to develop the framework. The framework is compared to the evaluation criteria provided by reviewers. Findings There is an expressed need for a more structured and systematic review process for case based articles. An established framework for evaluation of case based research does not exist. There is a lack of standardized terminology in the field. A comprehensive framework for case based research is developed and presented. Research limitations/implications The research is focused on case studies only. What is original/value of paper? This paper present both the reviewers perspective on case study evaluation and it provides a comprehensive framework for all steps of a rigorous case based research process including what aspects that should be included and recommendations for how and why certain aspects should be included