EMOTIONAL INTELLIGENCE AND THE ABILITY TO MANAGE PEOPLE WITHIN THE ORGANIZATION

Pričujoče delo ob anketni raziskavi obravnavanega podjetja in širše javnosti proučuje pomembnost čustvene inteligence tako vodilnih kakor tudi posameznikov, njihovo sposobnost obvladovanja le-te, sposobnost njene nadgradnje in uporabe za uspešno vodenje ter poslovanje. Inteligentnost je danes izredno širok pojem, ki pomeni situacijo, v kateri se znajdemo, se ji znamo prilagoditi in pri tem reševati teţave. V magistrskem delu sta v ospredju prav čustvena inteligenca in interpretacija številnih avtorjev. Ta je prepletena v realnost poznavanja čustev obravnavanega podjetja in vodenja s čustvi. Namen magistrskega dela je primerjalna interpretacija z drugimi vodji in zaposlenimi glede poznavanja, uporabnosti in nadgrajevanja. Cilj magistrskega dela je predstavitvi pomembnost visokega razvoja čustvene inteligenca vodij in zaposlenih. Celoten cilj se osredotoča na raziskavo stopnje razvitosti čustvene inteligence vodje v obravnavani organizaciji in na mnenje zaposlenih o pomenu čustvene inteligence. Z analizo primarnih in sekundarnih virov ter raziskovalnih poročil so raziskana trenutna stanja in pomen čustvene inteligence v posameznih podjetjih v Sloveniji. Raziskava je podala bolj jasen pogled na pomen čustvene inteligence vodij in zaposlenih ter stanje, v katerem se znajdejo zaposleni, če njihov vodja ne daje dovolj velikega poudarka na čustva in če ni čustveno inteligenten. Ugotovitve so namreč pokazale, da visoko inteligentni vodja uspešno vodi svoje zaposlene do skupno zastavljenih ciljev, jih vključuje v delovni proces in jim prisluhne. Če vodja ne daje velikega pomena čustvom in jih zanemarja, se to izrazito pokaţe na zaposlenih in njihovi zavzetosti za delo.ability to deal with the latter, its ability to upgrade and use for the successful management and business. Intelligence is today an extremely broad concept, which means a situation in which we find ourselves, then we know how to adapt and this solved the problem. In this thesis the focus is also emotional intelligence and interpretation of many authors. This is interwoven into the reality of knowing the emotions of the company and management, with emotion. The purpose of the master thesis is a comparative interpretation with other managers and employees about knowledge, usability and upgrading. The aim of the master thesis is the presentation of the importance of the development of high emotional intelligence of managers and employees. The overall objective of the study focuses on the level of development of emotional intelligence leaders in this organization and in the opinion of employees on the importance of emotional intelligence. By analyzing primary and secondary sources and research reports have investigated the current situation and the importance of emotional intelligence in the individual enterprises in Slovenia. The research is made more clear view of the importance of emotional intelligence of managers and employees, and the state in which they find themselves employed if their leader does not give sufficient emphasis to the emotions and, if not emotionally intelligent. Findings have shown that highly intelligent leader of successfully leading its employees to common objectives, included in the working process and to listen. If the leader does not give great importance to emotions and neglected, this highly featured on the employees and their commitment to work