The secret of better government? Citizens who complain

Citizens are becoming more sceptical and critical of their governments. Chris Welzel and Russell Dalton examine whether this phenomenon is good or bad for democratic stability by looking at the relationship between assertive and allegiant citizen norms and effective governance. They challenge the Burkean view that good government requires an obedient citizenry to function properly. Assertive citizens hold their politicians accountable – and their rising numbers should improve the quality of democracy