Malaysian Logistics Performance: A Manufacturer's Perspective

AbstractIn the highly competitive economy, logistics performance measurement is a primary concern among practitioners and academia. The World Bank Logistics Performance Index (LPI) has produced the benchmark for more than 100 countries covering six main components that are related to the trade facilitation in the context of the logistics supply chain. However, the output of the index is based on logistics service providers, thus measuring the performance from the perspective of users, which does not only serve as a comparison study, but also remains as the ultimate study to prove the friendliness of logistics and trade facilitation involved in import and export processes. In the present work, six (6) components were used to assess logistics performance including environmental friendly. Results revealed that trade friendliness by the logistics services is improved and requires further analysis, according to the central hub of each sector in Malaysia. It attracts future development for the manufacturing industry by having excellent logistics services facilities